BPM for Procurement & Support
Our partners gain access to a complete business process management (BPM) system to enable mobility sales to customers.
Front-end sales made easy
Create custom client workflow sites which allow your business customers to manage policy, device options, rate plans and manager approvals. They can then track everything in one place and run performance reports on the fly.
Back-end support made effortless
All activity is managed in a workflow application which tracks orders, commissions and support requests in real time and allows you to automatically route orders to us. This eliminates email in-box delays, improves your responsiveness and keeps your clients happy.
It can't be managed unless it's tracked.
For the first time, you can provide an entire mobile fulfillment solution for your clients and your business without having to invest in order support staff. All requests funnel to us and all confirmations funnel to your client as if it came from you. This eliminates the hassles inherent with mobility while providing visibility and reporting on everything.
For an additional cost, you can subscribe to the full system license and use the platform to manage your sales people, sales agents, commissions, master agents, etc. and set up your own workflow events for SLA reporting purposes. Nexus only sees the data associated with Verizon Wireless, but you can manage your other carrier services.